Go behind-the-scenes at Atlantis the Palm with Ravini Perera, Senior Vice President of Marketing & Sales at Atlantis, The Palm & Global Partnerships Kerzner...
Q: What is your favourite feature of the hotel?
A: Atlantis, The Palm consistently amazes guests with the variety of experiences available for all ages – there truly is something for everybody which is an invaluable feature in itself. From the exciting water adventure waiting at Aquaventure Waterpark or the marine habitat of 65,000 marine animals, to the beautiful stretch of beach, numerous dining choices and ShuiQi Spa & Fitness, the resort is recognised as the entertainment destination resort in Dubai.
Q: What can families rely on when visiting your resort?
A: Atlantis has fast become Dubai’s strongest family destination, as both a resort and day visitor attraction with a variety of experiences for children of all ages at hand.
We provide a full spectrum of fun, supervised day and evening activities for children of all ages ensuring that mum and dad get to have some leisure time too. Whilst children have awesome adventures every day, going on an underwater safari or mastering the rock-climbing wall, parents get to enjoy some alone time in the Spa or down by the beach and our Royal Pool or can try out one of our many dining experiences.
Q: If you were a child, which activity would you most want to do?
A: A Dolphin Encounter in Dolphin Bay - our state-of-the-art dolphin education and conservation centre. It’s a unique opportunity for children of all ages, including non-swimmers, to get up close and personal with one of the world’s most charismatic animals in an unparalleled habitat.
We have also just introduced the Ultimate Snorkel experience where children from six-years-old can discover the thousands of colourful reef fish, sharks and rays in a thrilling snorkel experience in The Ambassador Lagoon.
Q: What's the best way for parents to spend an afternoon/evening?
A: Thanks to the Atlantis Nanny Services, an in-room babysitting programme providing professional childcare services available for hotel guests, parents can make some time for themselves. For mums, I’d recommend a Shiseido Face and Body Experience at ShuiQi Spa and Fitness. In the meantime, dads can enjoy a Royal Shave treatment at Gentleman’s Tonic, followed by a meal for two in one of our many restaurants. For a delicious dinner option, Seafire – the resort’s modern steakhouse and bar – offers an extensive menu featuring Seafire’s own brand of “Certified Atlantis” cattle from Australia. The open theatrical kitchen and walk-in wine cellar with more than 4,000 bottles creates a vibrant setting, and the contemporary bar is a great spot to enjoy pre and post-dinner cocktails.
Q: Is there an excursion you'd recommend above others?
A: A trip into the desert is a fantastic experience for those who wish to take in the authentic landscape of the Middle East. The Desert Safari tour offers an adventure into the desert complete with dune bashing, a BBQ dinner, belly dancing to name a few. It’s an unforgettable experience!
Q: Are there any special extras you can add on eg. private breakfasts/ champagne on arrival?
A: We have a number of packages for special occasions that include personal extras such as flowers and champagne. For guests celebrating an event such as a birthday, we can arrange a birthday cake or even a special message delivered by a diver in The Ambassador Lagoon to guests enjoying a dinner in Ossiano – we have had lots of wedding proposals over the years!
Q: Who has been your most exciting guest?
A number of high-profile guests and celebrities have visited Atlantis since its opening. From Danni Minogue to Lily Allen, Elle McPherson and Charlize Theron, the list of celebrities is endless. Kim Kardashian also stayed with us and expressed how much she loved Atlantis.
Q: What's the most exciting event that has been held at the resort?
A: This has to be our Grand Opening, back in 2008. We hosted an exclusive event for 2,000 guests and celebrities and Kylie Minogue was one of many acts who performed. Guests dined on food by Michelin-starred chefs and our spectacular fireworks display lit up the entire island and was even visible from space! It was a really special event to be part of.
Since the opening, we have hosted a series of exciting live entertainment events called “Sandance”. The day-to-night festival on the beach has showcased a number of international acts, including Snow Patrol, Calvin Harris, Roger Sanchez, The Fray, Kaiser Chiefs, The Script and Richard Ashcroft.
Q: What's the most unique request you've had from a guest?
A: We have had a number of extra special requests, especially from those who wish to propose to their partners. We have had everything from the diver in The Ambassador Lagoon holding a plaque with the question whilst the couple are dining, to a James Bond-style proposal when a gentleman parachuted out of a plane onto the beach in a very dramatic style to pop the question.
Q: When is the best time to visit?
A: The resort is popular throughout the year as there is always something happening at Atlantis, as well as in Dubai.
For more information and bookings visit the Atlantis the Palm website.
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